Refund Policy
Effective Date: July 2, 2026
At Junx Edits, we are committed to delivering high-quality image editing services and ensuring customer satisfaction. This Refund Policy explains the circumstances under which refunds may be issued.
1. Satisfaction First
If you are not satisfied with the delivered work, please contact us before requesting a refund. We will make every reasonable effort to resolve the issue through revisions or corrections based on the original project requirements.
2. Eligibility for Refunds
A refund may be considered if:
- We are unable to deliver the agreed service.
- The delivered work significantly differs from the approved project requirements.
- The project is cancelled by Junx Edits before work has begun.
- A duplicate payment was made.
Each refund request is reviewed individually.
3. Non-Refundable Situations
Refunds will generally not be issued if:
- The project has been completed and delivered according to the approved instructions.
- You change your mind after work has started.
- You request changes that differ from the original project brief.
- You fail to provide the required files or information needed to complete the project.
- Delivery delays occur due to incomplete instructions or delayed client responses.
- The service has been approved or accepted by the client.
4. Revision Before Refund
Before processing any refund request, we may offer reasonable revisions to correct any issues with the delivered work. Our goal is to ensure you receive the quality you expect.
5. Cancellation Policy
Projects may be cancelled before work begins. If payment has already been made, an eligible refund may be issued.
If work has already started, a partial refund may be considered depending on the amount of work completed.
6. Refund Processing
If a refund is approved:
- Refunds will be processed using the original payment method whenever possible.
- Processing times may vary depending on your payment provider.
- Any applicable transaction or processing fees may be deducted where permitted.
7. Contact Us
If you believe you qualify for a refund or have any questions regarding this policy, please contact us:
Junx Edits
Address:
Suite 303, Floor 3rd, Shan Heights, Street 4, Gawalmandi, Lahore
Email:
info@junxedits.com
Phone:
+92 319 062 3069